Frequently Asked Questions
Q: How long have you been in business?
A: We have been up and running since March of 2011
Q: Can I just drop by and pick up Sweet Treats?
A: Unfortunately, we do not have items readily available but, in a pinch and if it is a small order and we are not already booked (like a dozen cupcakes or a small birthday cake with minimal decoration or something like that) you can call us that morning and have it ready by that evening for pick up.
Delivery is available for an additional charge by zip code
Q: I have tried calling but keep getting voice mail...do you have business hours?
A: Yes we do have Phone business hours, Mon-Sat from 10am-4pm. If your call goes to voice mail during these hours it is because we are on the other line or working on an order. Please leave a message and we will return your call ASAP. You can also use the "Contact Us" tab here and your inquiry will be answered by email.
Q: Where are you located?
A: We do not have a storefront so we are based out of my home in Denver in the DIA area, if you are wanting a pick up you will get and address at order completion in a private message.
Q: How do I Schedule a Consultation?
A: Use the "Contact Us" tab here on the website OR
call Danielle at 720-638-3151
Q: When do I need to place an order?
A: Since everything is make to order we need at minimum 48hours for a small order and 1 weeks notice for most jobs
orders are first come first serve so please get in touch with us right away to make sure your date is available we can only take so many for that date!.
For 3D Birthday Cakes, Large Custom Cakes or
more than 4 dozen cupcakes we need a 2 week minimum
Wedding Sweet Treats-as soon as you know your date please get in touch with us
Q: What are your deposit and payment policies?
A: For any order over $50.00 and made 2 weeks or more prior to the event date, we take a 50% retainer at the time of order and the remainder is due 2 days before delivery. The reason it is due at that time is because we have had issues with payment clearance and sometime you just get caught up in planning for the event or life happens and you forget to make that payment. This way we ensure everything is taking care of.
Any order made less then 2 weeks prior to the event date must be paid in full at time of order
Q: How do I place an order?
A: There are several ways to place an order
Email-sweettreatsbydanielle@yahoo.com
Phone-720-638-3151
Website-www.sweettreatsbydanielle.com
Facebook-www.facebook.com/sweettreatsbydaniellellc
A: We have been up and running since March of 2011
Q: Can I just drop by and pick up Sweet Treats?
A: Unfortunately, we do not have items readily available but, in a pinch and if it is a small order and we are not already booked (like a dozen cupcakes or a small birthday cake with minimal decoration or something like that) you can call us that morning and have it ready by that evening for pick up.
Delivery is available for an additional charge by zip code
Q: I have tried calling but keep getting voice mail...do you have business hours?
A: Yes we do have Phone business hours, Mon-Sat from 10am-4pm. If your call goes to voice mail during these hours it is because we are on the other line or working on an order. Please leave a message and we will return your call ASAP. You can also use the "Contact Us" tab here and your inquiry will be answered by email.
Q: Where are you located?
A: We do not have a storefront so we are based out of my home in Denver in the DIA area, if you are wanting a pick up you will get and address at order completion in a private message.
Q: How do I Schedule a Consultation?
A: Use the "Contact Us" tab here on the website OR
call Danielle at 720-638-3151
Q: When do I need to place an order?
A: Since everything is make to order we need at minimum 48hours for a small order and 1 weeks notice for most jobs
orders are first come first serve so please get in touch with us right away to make sure your date is available we can only take so many for that date!.
For 3D Birthday Cakes, Large Custom Cakes or
more than 4 dozen cupcakes we need a 2 week minimum
Wedding Sweet Treats-as soon as you know your date please get in touch with us
Q: What are your deposit and payment policies?
A: For any order over $50.00 and made 2 weeks or more prior to the event date, we take a 50% retainer at the time of order and the remainder is due 2 days before delivery. The reason it is due at that time is because we have had issues with payment clearance and sometime you just get caught up in planning for the event or life happens and you forget to make that payment. This way we ensure everything is taking care of.
Any order made less then 2 weeks prior to the event date must be paid in full at time of order
Q: How do I place an order?
A: There are several ways to place an order
Email-sweettreatsbydanielle@yahoo.com
Phone-720-638-3151
Website-www.sweettreatsbydanielle.com
Facebook-www.facebook.com/sweettreatsbydaniellellc
